Return Policy
PATTERNS: Physical or Digital Patterns cannot be refunded or exchanged unless the wrong items were sent. If your order is returned to us because of an insufficient or wrong address, we will deduct shipping and give you a partial refund.
READY MADE PHYSICAL PRODUCTS: You will need to notify us within 7 days of receipt of your order if you wish to return items for a refund. For standard returns we will refund the price of the product in full, however, you will be responsible for the cost of returning the item back to us. We highly recommend using a package mail/delivery method that uses a tracking service, as no refund will be possible if the item does not reach us. All items must have tags attached, be unused and unworn. No consequential loss can be claimed and we reserve the right to withdraw any compensation due to false claims. Due to sanitary reasons, the Sheldon G mask cannot be exchanged or returned, and are non-refundable.
MADE TO ORDER PHYSICAL OR DIGITAL PRODUCTS: As these items are made specifically for you and to your own specifications, we are unable to accept returns unless the item is defective. In respect to any problems arising as a result of incorrect measurements being provided by you, no refunds will be provided but we will be happy to discuss with you any alteration costs needed to rectify your order. If MADE TO ORDER PHYSICAL product is defective, you MUST notify us within 7 days of receipt of your item and return it to us at your cost. We will examine the returned product and will notify you of our findings within a reasonable period of time, typically 7 to 14 days after receipt of goods. If the item is found to be defective it will be repaired, and we will refund the delivery charges for returning the item to us. No consequential loss can be claimed, and we reserve the right to withdraw any compensation due to false claims.
Please send all RETURNS to:
Just Dance Patterns - Returns
13832 Green Hammock Place
Bradenton, FL 34211